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X-WR-CALNAME:Support &amp; Services
X-ORIGINAL-URL:https://support.daxkodigital.com
X-WR-CALDESC:Events for Support &amp; Services
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210520T100000
DTEND;TZID=America/Chicago:20210520T110000
DTSTAMP:20260503T051118
CREATED:20210422T171636Z
LAST-MODIFIED:20210422T171636Z
UID:4705-1621504800-1621508400@support.daxkodigital.com
SUMMARY:DDC: Key Success Metrics for a SaaS Business
DESCRIPTION:In this session\, Winston Gillum will educate team members on what drives shareholder value and what they can do to positively influence these metrics. \nClick here to register!
URL:https://support.daxkodigital.com/event/ddc-key-success-metrics-for-a-saas-business/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210511T120000
DTEND;TZID=America/Chicago:20210511T130000
DTSTAMP:20260503T051118
CREATED:20210505T155635Z
LAST-MODIFIED:20210505T155635Z
UID:4706-1620734400-1620738000@support.daxkodigital.com
SUMMARY:SO Skilled Lunch & Learn: Creating & Developing SOPs w/ Lo Golden
DESCRIPTION:What: Join us for a SO Skilled Lunch & Learn where Lo Golden will cover how to create\, develop and implement standard operating procedures (SOPs). \n  \nWhen: Tuesday\, May 11th from 12 – 1 PM CT \n  \nZoom Info Below: \nhttps://daxko.zoom.us/j/98533481612?pwd=RnRhdGpENnYyRUcvK3ZFS1RBdWNEUT09 \n  \nMeeting ID: 985 3348 1612 \nPasscode: 107290 \nOne tap mobile \n+13126266799\,\,98533481612# US (Chicago) \n+16468769923\,\,98533481612# US (New York)
URL:https://support.daxkodigital.com/event/so-skilled-lunch-learn-creating-developing-sops-w-lo-golden/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210429T100000
DTEND;TZID=America/Chicago:20210429T110000
DTSTAMP:20260503T051118
CREATED:20210414T190423Z
LAST-MODIFIED:20210421T135252Z
UID:4691-1619690400-1619694000@support.daxkodigital.com
SUMMARY:SO Skilled - SAR Writing Workshop with Brittany Richards
DESCRIPTION:What: This is a collaborative session. We will pick a topic and work together to build a SAR for our argument. No prep needed. Come ready to have fun\, engage and collaborate with your fellow team members\, and learn how Britt approaches the SAR process and creates SARs for presentation to SLT. \nWhen: Tuesday\, April 29th from 10:00 to 11:00 am CT \n  \nZoom Info Below: \nhttps://daxko.zoom.us/j/340772829?pwd=WWVLdUx5WlhSREUxUlU1RGxLUXhiZz09 \n  \nMeeting ID: 340 772 829 \nPasscode: 729082 \nOne tap mobile \n+13017158592\,\,340772829# US (Washington DC) \n+13126266799\,\,340772829# US (Chicago)
URL:https://support.daxkodigital.com/event/so-skilled-sar-writing-workshop-with-brittany-richards/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210419T120000
DTEND;TZID=America/Chicago:20210419T130000
DTSTAMP:20260503T051118
CREATED:20210409T143629Z
LAST-MODIFIED:20210409T143659Z
UID:4671-1618833600-1618837200@support.daxkodigital.com
SUMMARY:Lunch and Learn: Softskills - Troubleshooting
DESCRIPTION:Please plan to join us for \nSO Skilled LUNCH & LEARNS \nw/ Heidi Mae Johnson\, Technical Services Team Lead \nApril 19\, 2021\, 12pm-1pm (CST) \nJoin Zoom Meeting \nhttps://daxko.zoom.us/j/95495245789?pwd=eWQ0THcyc2JCTUlUUzIxcE5KWEt3Zz09
URL:https://support.daxkodigital.com/event/lunch-learn-softskills-troubleshooting/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201027T140000
DTEND;TZID=America/Chicago:20201027T150000
DTSTAMP:20260503T051118
CREATED:20201022T200612Z
LAST-MODIFIED:20201022T200612Z
UID:4627-1603807200-1603810800@support.daxkodigital.com
SUMMARY:Emotional Intelligence Training
DESCRIPTION:Amber Feldkamp\, Recruiter at Daxko\, will lead a training session on Emotional Intelligence. \nThe goal of this session is to introduce team members to Emotional intelligence. In this session\, 3 key components will be discussed that make up emotional intelligence and some ways to develop emotional intelligence to power your career and your life. \n  \nSign Up Here
URL:https://support.daxkodigital.com/event/emotional-intelligence-training/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20200914
DTEND;VALUE=DATE:20200915
DTSTAMP:20260503T051118
CREATED:20200814T193205Z
LAST-MODIFIED:20200814T193205Z
UID:4580-1600041600-1600127999@support.daxkodigital.com
SUMMARY:DUE: Respect in the Workplace Training!
DESCRIPTION:Please Note:  \n\nLeaders will be required to take the session live.\nIf you were hired on or after July 1st of 2020\, you will not have to take this course.\n\nTo take the Respect in the Workplace course: \n\nLog in to TalentLMS via https://daxko.talentlms.com/\nClick “Login with Daxko SSO”. (Note: TMs can only sign in via SSO\, not username + password.)\nSign in with Outlook credentials on the SSO page. (If this gets stuck\, please try accessing via a Private/Incognito window or clearing your browser cache.)\nSelect the “Respect in the Workplace (2020)” course. (You may see additional courses\, depending on your role/team.)\nPlease reach out to Margo Moore with any questions.
URL:https://support.daxkodigital.com/event/due-respect-in-the-workplace-training/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200821T130000
DTEND;TZID=America/Chicago:20200821T140000
DTSTAMP:20260503T051119
CREATED:20200814T193001Z
LAST-MODIFIED:20200814T193001Z
UID:4579-1598014800-1598018400@support.daxkodigital.com
SUMMARY:Mental Performance Webinar
DESCRIPTION:In this session\, you will learn strategies used by elite performers to avoid burnout\, manage stress\, and maintain health and wellness. This includes skills and techniques for stress management\, decision making under pressure\, and understanding the role of sleep and fatigue management in optimizing performance. \nClick here to register!
URL:https://support.daxkodigital.com/event/mental-performance-webinar/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200819T100000
DTEND;TZID=America/Chicago:20200819T110000
DTSTAMP:20260503T051119
CREATED:20200803T132218Z
LAST-MODIFIED:20200803T132218Z
UID:4561-1597831200-1597834800@support.daxkodigital.com
SUMMARY:DDC Rush: Reframing Customer Engagement - What the Doctor Ordered
DESCRIPTION:Join Brittany Richards\, SVP of Services\, and Stefani Thornton\, CRO\, to learn your role in creating engagement. Understand the definition of engagement\, the drivers of engagement and a few strategies to improve engagement. \nClick here to sign up!
URL:https://support.daxkodigital.com/event/ddc-rush-reframing-customer-engagement-what-the-doctor-ordered-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200723T140000
DTEND;TZID=America/Chicago:20200723T150000
DTSTAMP:20260503T051119
CREATED:20200618T152903Z
LAST-MODIFIED:20200618T152903Z
UID:4540-1595512800-1595516400@support.daxkodigital.com
SUMMARY:DDC Rush: Reframing Customer Engagement - What the Doctor Ordered
DESCRIPTION:Join Stefani Thornton and Brittany Richards as they lead Reframing Customer Engagement: What the Doctor Ordered. \nClick here to register!
URL:https://support.daxkodigital.com/event/ddc-rush-reframing-customer-engagement-what-the-doctor-ordered/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200714T140000
DTEND;TZID=America/Chicago:20200714T150000
DTSTAMP:20260503T051119
CREATED:20200618T152720Z
LAST-MODIFIED:20200618T152720Z
UID:4539-1594735200-1594738800@support.daxkodigital.com
SUMMARY:DDC Rush: Decisions\, Decisions\, Decisions
DESCRIPTION:Join Winston Gillum\, CFO\, as he leads the training session Decisions\, Decisions\, Decisions \nClick here to Register!
URL:https://support.daxkodigital.com/event/ddc-rush-decisions-decisions-decisions-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200709T100000
DTEND;TZID=America/Chicago:20200709T110000
DTSTAMP:20260503T051119
CREATED:20200618T152508Z
LAST-MODIFIED:20200618T152508Z
UID:4538-1594288800-1594292400@support.daxkodigital.com
SUMMARY:DDC Rush: Decisions\, Decisions\, Decisions
DESCRIPTION:During this training session\, Winston Gillum will lead Decisions\, Decisions\, Decisions. \nClick here to Register!
URL:https://support.daxkodigital.com/event/ddc-rush-decisions-decisions-decisions/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200630T100000
DTEND;TZID=America/Chicago:20200630T110000
DTSTAMP:20260503T051119
CREATED:20200618T153337Z
LAST-MODIFIED:20200618T153337Z
UID:4541-1593511200-1593514800@support.daxkodigital.com
SUMMARY:Daxko Development: Effective Meetings
DESCRIPTION:Effective meetings are determined more by what takes place before and after the meeting than what takes place in the meeting itself. Join Todd Irvin as he leads this session! \nClick here to register!
URL:https://support.daxkodigital.com/event/daxko-development-effective-meetings/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200623T140000
DTEND;TZID=America/Chicago:20200623T150000
DTSTAMP:20260503T051119
CREATED:20200603T172847Z
LAST-MODIFIED:20200603T175740Z
UID:4509-1592920800-1592924400@support.daxkodigital.com
SUMMARY:DDC Rush: Expecting Excellence Session
DESCRIPTION:Click here to register! \nExpecting Excellence: What distinguishes EXCELLENT / HIGH performing organizations from those that fail? \nJoin Matt Popinski\, SVP of Payments while he facilitates the Expecting Excellence training session
URL:https://support.daxkodigital.com/event/ddc-rush-expecting-excellence-session/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200617T080000
DTEND;TZID=America/Chicago:20200617T120000
DTSTAMP:20260503T051119
CREATED:20200603T171402Z
LAST-MODIFIED:20200603T175719Z
UID:4506-1592380800-1592395200@support.daxkodigital.com
SUMMARY:Team Lead 102 - Effective Communication\, Setting Boundaries\, Interview Training\, and Team Member Changes
DESCRIPTION:Click here to register! \nEffective Communications(8-9:30am)– The goal of this training is to teach and reinforce effective communication practices. This training will include subjects from Crucial Conversations\, different approaches for communicating with teams\, and what to avoid in communication. There will be time for best practice discussions for experienced Team Leads to share. \nSetting Boundaries (9:30-10:30am)- Boundaries are guidelines\, rules or limits created to identify reasonable and permissible ways for other people to behave and the response when someone passes those limits. Having a casual work environment can sometimes blur boundaries and make a leader ineffective when managing others. This training will help leaders identify boundaries\, effectively communicate when someone passes those limits and how to recognize the boundaries of others. \nHR Processes (Team Member Changes) (10:30-11:00am) – This session will focus on the systems side of Team Member changes that happen here at Daxko. In this session we will discuss changes in ADP and other systems. Changes such as promotions\, transfers\, raises\, bonuses\, time cards\, and more. \nInterview Training (11-12:00pm) – At Daxko\, team members of all levels are part of our interviewing process when we have job openings. This class will train you in the Daxko process as well as “do’s/don’ts” of interviewing to ensure you are comfortable in your participation. This class will also help our Team Leaders to learn more about and lead the recruiting process for their areas.
URL:https://support.daxkodigital.com/event/team-lead-102-effective-communication-setting-boundaries-interview-training-and-team-member-changes/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200611T080000
DTEND;TZID=America/Chicago:20200611T120000
DTSTAMP:20260503T051119
CREATED:20200603T171003Z
LAST-MODIFIED:20200603T175656Z
UID:4504-1591862400-1591876800@support.daxkodigital.com
SUMMARY:Team Lead 103 - C3's: When and How\, Handling Complaints\, Daxko Vision for Leaders
DESCRIPTION:Click here to register! \nNew Leader Vision 8 am CDT– This training is more in depth look at our Vision with these new leaders to help them understand and to reinforce what it means to be a leader at Daxko. \nHandling Complaints 9 am CDT-This training is intended to help leaders understand how and when to respond to team member complaints. Also during this training\, we will gain an understanding of when to escalate complaints to the People Development team. \nC3 10 am CDT -Train leaders on the process for dealing with job-related behavior that does not meet expected and communicated performance standards. This will provide structure to the progressive discipline process and will be a useful tool for managers and leaders to have when in a coaching situation or to identify when it should be escalated to a warning. Empower managers with the knowledge and skills to draft a solid C3 that doesn’t require major overhaul by the People Development Team or cause any delay in delivering constructive feedback.
URL:https://support.daxkodigital.com/event/team-lead-103-c3s-when-and-how-handling-complaints-daxko-vision-for-leaders/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200609T103000
DTEND;TZID=America/Chicago:20200609T113000
DTSTAMP:20260503T051119
CREATED:20200603T172015Z
LAST-MODIFIED:20200603T175623Z
UID:4507-1591698600-1591702200@support.daxkodigital.com
SUMMARY:Time Management and Effective Meetings
DESCRIPTION:Click here to register! \nEffective meetings are determined more by what takes place before and after the meeting than what takes place in the meeting itself. Join Matt Share and Todd Irvin as they discuss how to have an effective meeting\, as well as how to focus on effective personal time management.
URL:https://support.daxkodigital.com/event/time-management-and-effective-meetings/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200604T140000
DTEND;TZID=America/Chicago:20200604T150000
DTSTAMP:20260503T051119
CREATED:20200603T173044Z
LAST-MODIFIED:20200603T174940Z
UID:4510-1591279200-1591282800@support.daxkodigital.com
SUMMARY:DDC Rush: People are the Brand Session
DESCRIPTION:Click here to register! \nA BRAND\, It is more than a name\, a logo\, a product or a service. It is a promise and an agreement between a company and it’s stakeholders. It’s a promise of everything a company stands for — or does not stand for. It is the unique expression of the ‘who’\, ‘why’\, ‘what’ and ‘how’ of a company and it’s offerings. It is the brand that creates separation from rivals while establishing worthy of considerations from it’s customer base. \n 
URL:https://support.daxkodigital.com/event/ddc-rush-people-are-the-brand-session/
CATEGORIES:Training
END:VEVENT
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