BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Support & Services - ECPv6.15.12.2//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Support & Services X-ORIGINAL-URL:https://support.daxkodigital.com X-WR-CALDESC:Events for Support & Services REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20190310T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20191103T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20200308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20201101T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20210314T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20211107T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200626T130000 DTEND;TZID=America/Chicago:20200626T140000 DTSTAMP:20260503T093006 CREATED:20200610T200142Z LAST-MODIFIED:20200610T200142Z UID:4528-1593176400-1593180000@support.daxkodigital.com SUMMARY:Daxko Engage Webinar: Email Editor DESCRIPTION:Join Daxko’s software trainer\, Selina Cervantes\, to receive hands-on experience with creating compelling initiatives and emails using the Daxko Engage Email Editor.  \nWe are offering this 1-hour training on a couple of dates to help make it convenient for you to join her. \n– Friday\, June 19    9 am CST\n– Friday\, June 26    1 pm CST \nREGISTER FOR WEBINAR > URL:https://support.daxkodigital.com/event/daxko-engage-webinar-email-editor-2/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200626T100000 DTEND;TZID=America/Chicago:20200626T110000 DTSTAMP:20260503T093006 CREATED:20200603T174610Z LAST-MODIFIED:20200603T175833Z UID:4517-1593165600-1593169200@support.daxkodigital.com SUMMARY:Daxko Operations/Daxko Engage Webinar: Q2 Releases in Review DESCRIPTION:Join trainers\, Gabby Joiner and Selina Cervantes\, as they review releases for Daxko Operations and Daxko Engage from the past quarter. URL:https://support.daxkodigital.com/event/daxko-operations-webinar-q2-releases-in-review/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200626T090000 DTEND;TZID=America/Chicago:20200626T100000 DTSTAMP:20260503T093006 CREATED:20200616T174713Z LAST-MODIFIED:20200616T174713Z UID:4537-1593162000-1593165600@support.daxkodigital.com SUMMARY:Daxko Operations Webinar: Facility Capacity & Membership Agreements DESCRIPTION:To help you reopen safely and enforce proper social distancing policies\, Daxko has added new tools to help enforce and manage these requirements. \nJoin Gina Lowry and Gus Andolina\, Daxko Product Consultants\, for a deep dive into the new capacity tools and the new agreement functionality for membership ‘required for checkin’\, as well as our best practices and recommendations to make it a smooth reopening transition. \nREGISTER FOR WEBINAR > URL:https://support.daxkodigital.com/event/daxko-operations-webinar-facility-capacity-membership-agreements/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200625T130000 DTEND;TZID=America/Chicago:20200625T140000 DTSTAMP:20260503T093006 CREATED:20200610T200611Z LAST-MODIFIED:20200610T200611Z UID:4530-1593090000-1593093600@support.daxkodigital.com SUMMARY:Daxko Engage Webinar: Reporting & Task Automation DESCRIPTION:Join Daxko’s software trainer\, Gabby Joiner\, and learn how to utilize tools in Daxko Engage to improve targeted email campaigns\, streamline processes\, and gain insights through Daxko Engage reporting.  Our focus during the training will be on Group Rules\, Initiatives\, and Task Automation. \nWe are offering this 1-hour training on a couple of dates to help make it convenient for you to join her. \n– Thursday\, June 18   9 am CST\n– Thursday\, June 25   1 pm CST \nREGISTER FOR WEBINAR >  URL:https://support.daxkodigital.com/event/daxko-engage-webinar-reporting-task-automation-2/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200623T140000 DTEND;TZID=America/Chicago:20200623T150000 DTSTAMP:20260503T093006 CREATED:20200603T172847Z LAST-MODIFIED:20200603T175740Z UID:4509-1592920800-1592924400@support.daxkodigital.com SUMMARY:DDC Rush: Expecting Excellence Session DESCRIPTION:Click here to register! \nExpecting Excellence: What distinguishes EXCELLENT / HIGH performing organizations from those that fail? \nJoin Matt Popinski\, SVP of Payments while he facilitates the Expecting Excellence training session URL:https://support.daxkodigital.com/event/ddc-rush-expecting-excellence-session/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200622T130000 DTEND;TZID=America/Chicago:20200622T134500 DTSTAMP:20260503T093006 CREATED:20200616T174539Z LAST-MODIFIED:20200616T174539Z UID:4536-1592830800-1592833500@support.daxkodigital.com SUMMARY:Daxko Engage Webinar: New Member Agreements & SMS DESCRIPTION:Have you enabled required for check-in membership agreements in Daxko Operations?  If so\, let’s talk about the Facility Usage Agreements report\, in Daxko Operations\, and how to utilize Daxko Engage to communicate with your members the requirement of signature before scanning in at a branch. \nJoin Daxko software trainers for step-by-step instructions on how to import a group\, configure customer merge tags\, and how to use an initiative template to launch your email campaign.  Also\, we will review how SMS works in Daxko Engage in communicating critical information. \nREGISTER FOR WEBINAR URL:https://support.daxkodigital.com/event/daxko-engage-webinar-new-member-agreements-sms/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200619T090000 DTEND;TZID=America/Chicago:20200619T100000 DTSTAMP:20260503T093006 CREATED:20200610T200038Z LAST-MODIFIED:20200610T200038Z UID:4527-1592557200-1592560800@support.daxkodigital.com SUMMARY:Daxko Engage Webinar: Email Editor DESCRIPTION:Join Daxko’s software trainer\, Selina Cervantes\, to receive hands-on experience with creating compelling initiatives and emails using the Daxko Engage Email Editor.  \nWe are offering this 1-hour training on a couple of dates to help make it convenient for you to join her. \n– Friday\, June 19    9 am CST\n– Friday\, June 26    1 pm CST \nREGISTER FOR WEBINAR > URL:https://support.daxkodigital.com/event/daxko-engage-webinar-email-editor/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200618T090000 DTEND;TZID=America/Chicago:20200618T100000 DTSTAMP:20260503T093006 CREATED:20200610T200458Z LAST-MODIFIED:20200610T200458Z UID:4529-1592470800-1592474400@support.daxkodigital.com SUMMARY:Daxko Engage Webinar: Reporting & Task Automation DESCRIPTION:Join Daxko’s software trainer\, Gabby Joiner\, and learn how to utilize tools in Daxko Engage to improve targeted email campaigns\, streamline processes\, and gain insights through Daxko Engage reporting.  Our focus during the training will be on Group Rules\, Initiatives\, and Task Automation. \nWe are offering this 1-hour training on a couple of dates to help make it convenient for you to join her. \n– Thursday\, June 18   9 am CST\n– Thursday\, June 25   1 pm CST \nREGISTER FOR WEBINAR >  URL:https://support.daxkodigital.com/event/daxko-engage-webinar-reporting-task-automation/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200617T090000 DTEND;TZID=America/Chicago:20200617T100000 DTSTAMP:20260503T093006 CREATED:20200610T201043Z LAST-MODIFIED:20200610T201043Z UID:4533-1592384400-1592388000@support.daxkodigital.com SUMMARY:Daxko Operations Webinar: Essentials DESCRIPTION:Need to onboard new staff or re-train your existing frontline staff that utilized Daxko Operations? Join a Daxko software trainer to learn the basics of checking members in\, capacity requirements\, selling membership\, registering for programs\, closing out shifts\, and more. \nFor the first time ever\, we are offering this 1-hour Essential Training on several dates and times to allow you to schedule your frontline staff on the date most suitable. \n– Thursday\, June 11      10 am CST\n– Tuesday\, June 16        1 pm CST\n– Wednesday\, June 17   9 am CST\n– Monday\, July 8            1 pm CST \nREGISTER FOR WEBINAR > URL:https://support.daxkodigital.com/event/daxko-operations-webinar-essentials-3/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200617T080000 DTEND;TZID=America/Chicago:20200617T120000 DTSTAMP:20260503T093006 CREATED:20200603T171402Z LAST-MODIFIED:20200603T175719Z UID:4506-1592380800-1592395200@support.daxkodigital.com SUMMARY:Team Lead 102 - Effective Communication\, Setting Boundaries\, Interview Training\, and Team Member Changes DESCRIPTION:Click here to register! \nEffective Communications(8-9:30am)– The goal of this training is to teach and reinforce effective communication practices. This training will include subjects from Crucial Conversations\, different approaches for communicating with teams\, and what to avoid in communication. There will be time for best practice discussions for experienced Team Leads to share. \nSetting Boundaries (9:30-10:30am)- Boundaries are guidelines\, rules or limits created to identify reasonable and permissible ways for other people to behave and the response when someone passes those limits. Having a casual work environment can sometimes blur boundaries and make a leader ineffective when managing others. This training will help leaders identify boundaries\, effectively communicate when someone passes those limits and how to recognize the boundaries of others. \nHR Processes (Team Member Changes) (10:30-11:00am) – This session will focus on the systems side of Team Member changes that happen here at Daxko. In this session we will discuss changes in ADP and other systems. Changes such as promotions\, transfers\, raises\, bonuses\, time cards\, and more. \nInterview Training (11-12:00pm) – At Daxko\, team members of all levels are part of our interviewing process when we have job openings. This class will train you in the Daxko process as well as “do’s/don’ts” of interviewing to ensure you are comfortable in your participation. This class will also help our Team Leaders to learn more about and lead the recruiting process for their areas. URL:https://support.daxkodigital.com/event/team-lead-102-effective-communication-setting-boundaries-interview-training-and-team-member-changes/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200616T130000 DTEND;TZID=America/Chicago:20200616T140000 DTSTAMP:20260503T093006 CREATED:20200610T200918Z LAST-MODIFIED:20200610T200918Z UID:4532-1592312400-1592316000@support.daxkodigital.com SUMMARY:Daxko Operations Webinar: Essentials DESCRIPTION:Need to onboard new staff or re-train your existing frontline staff that utilized Daxko Operations? Join a Daxko software trainer to learn the basics of checking members in\, capacity requirements\, selling membership\, registering for programs\, closing out shifts\, and more. \nFor the first time ever\, we are offering this 1-hour Essential Training on several dates and times to allow you to schedule your frontline staff on the date most suitable. \n– Thursday\, June 11      10 am CST\n– Tuesday\, June 16        1 pm CST\n– Wednesday\, June 17   9 am CST\n– Monday\, July 8            1 pm CST \nREGISTER FOR WEBINAR > URL:https://support.daxkodigital.com/event/daxko-operations-webinar-essentials-2/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200616T120000 DTEND;TZID=America/Chicago:20200616T130000 DTSTAMP:20260503T093006 CREATED:20200612T141310Z LAST-MODIFIED:20200612T141310Z UID:4535-1592308800-1592312400@support.daxkodigital.com SUMMARY:Daxko Operations Webinar: Connection Without Contact: Re-Shaping Your Member Experience DESCRIPTION:Re-opening\, even with precautions\, poses risks. Members are missing the community you provide\, but staying safe comes first\, especially for vulnerable populations. \nA question most are facing is how can we re-shape the member journey with solutions to eliminate points of contact and reduce risk? \nJoin us on Tuesday\, June 16th to learn how you can provide service\, reduce risk\, and engage your members through a more contactless member journey. \nREGISTER FOR WEBINAR >  URL:https://support.daxkodigital.com/event/daxko-operations-webinar-connection-without-contact-re-shaping-your-member-experience/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200611T100000 DTEND;TZID=America/Chicago:20200611T110000 DTSTAMP:20260503T093006 CREATED:20200610T200823Z LAST-MODIFIED:20200610T200823Z UID:4531-1591869600-1591873200@support.daxkodigital.com SUMMARY:Daxko Operations Webinar: Essentials DESCRIPTION:Need to onboard new staff or re-train your existing frontline staff that utilized Daxko Operations? Join a Daxko software trainer to learn the basics of checking members in\, capacity requirements\, selling membership\, registering for programs\, closing out shifts\, and more. \nFor the first time ever\, we are offering this 1-hour Essential Training on several dates and times to allow you to schedule your frontline staff on the date most suitable. \n– Thursday\, June 11      10 am CST\n– Tuesday\, June 16        1 pm CST\n– Wednesday\, June 17   9 am CST\n– Monday\, July 8            1 pm CST  \nREGISTER FOR WEBINAR > URL:https://support.daxkodigital.com/event/daxko-operations-webinar-essentials/ CATEGORIES:Non Profit END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200611T080000 DTEND;TZID=America/Chicago:20200611T120000 DTSTAMP:20260503T093006 CREATED:20200603T171003Z LAST-MODIFIED:20200603T175656Z UID:4504-1591862400-1591876800@support.daxkodigital.com SUMMARY:Team Lead 103 - C3's: When and How\, Handling Complaints\, Daxko Vision for Leaders DESCRIPTION:Click here to register! \nNew Leader Vision 8 am CDT– This training is more in depth look at our Vision with these new leaders to help them understand and to reinforce what it means to be a leader at Daxko. \nHandling Complaints 9 am CDT-This training is intended to help leaders understand how and when to respond to team member complaints. Also during this training\, we will gain an understanding of when to escalate complaints to the People Development team. \nC3 10 am CDT -Train leaders on the process for dealing with job-related behavior that does not meet expected and communicated performance standards. This will provide structure to the progressive discipline process and will be a useful tool for managers and leaders to have when in a coaching situation or to identify when it should be escalated to a warning. Empower managers with the knowledge and skills to draft a solid C3 that doesn’t require major overhaul by the People Development Team or cause any delay in delivering constructive feedback. URL:https://support.daxkodigital.com/event/team-lead-103-c3s-when-and-how-handling-complaints-daxko-vision-for-leaders/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200610T150000 DTEND;TZID=America/Chicago:20200610T160000 DTSTAMP:20260503T093006 CREATED:20200603T182559Z LAST-MODIFIED:20200603T182559Z UID:4518-1591801200-1591804800@support.daxkodigital.com SUMMARY:Services All Hands DESCRIPTION:Zoom Info: \nhttps://daxko.zoom.us/j/340772829 \nMeeting ID: 340 772 829 \nOne tap mobile \n+16468769923\,\,340772829# US (New York) \n+16699006833\,\,340772829# US (San Jose) URL:https://support.daxkodigital.com/event/services-all-hands/ CATEGORIES:Updates END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200609T103000 DTEND;TZID=America/Chicago:20200609T113000 DTSTAMP:20260503T093006 CREATED:20200603T172015Z LAST-MODIFIED:20200603T175623Z UID:4507-1591698600-1591702200@support.daxkodigital.com SUMMARY:Time Management and Effective Meetings DESCRIPTION:Click here to register! \nEffective meetings are determined more by what takes place before and after the meeting than what takes place in the meeting itself. Join Matt Share and Todd Irvin as they discuss how to have an effective meeting\, as well as how to focus on effective personal time management. URL:https://support.daxkodigital.com/event/time-management-and-effective-meetings/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200604T140000 DTEND;TZID=America/Chicago:20200604T150000 DTSTAMP:20260503T093006 CREATED:20200603T173044Z LAST-MODIFIED:20200603T174940Z UID:4510-1591279200-1591282800@support.daxkodigital.com SUMMARY:DDC Rush: People are the Brand Session DESCRIPTION:Click here to register! \nA BRAND\, It is more than a name\, a logo\, a product or a service. It is a promise and an agreement between a company and it’s stakeholders. It’s a promise of everything a company stands for — or does not stand for. It is the unique expression of the ‘who’\, ‘why’\, ‘what’ and ‘how’ of a company and it’s offerings. It is the brand that creates separation from rivals while establishing worthy of considerations from it’s customer base. \n  URL:https://support.daxkodigital.com/event/ddc-rush-people-are-the-brand-session/ CATEGORIES:Training END:VEVENT END:VCALENDAR